RecommendedClaims is a proof of concept demonstration platform. It is not a live commercial service and no real customer is named or represented on this site.
AI Claims Guidance Platform

Turn buried claim documents into the next right action.

RecommendedClaims reads every medical record, note, and bill the moment it lands. Your adjusters get a grounded, cited recommendation instead of a black box score.

Up to 10× Typical program ROI
1 day One day of shorter duration is worth about $8M per year at 100K claims
100% Guidance grounded in cited source text
82 IMPACT SCORE CITED · 3 DOCS
The Problem

Claim complexity is growing faster than your team can read.

Adjuster caseloads keep climbing while medical records, billing lines, and notes pile up in formats nobody has time to fully read.

Thousands of pages per claim

A single long tail claim can carry hundreds of medical records across dozens of providers, and most of them never get read end to end.

Duration drift goes unnoticed

Without a duration signal, claims quietly drift past the point where early action would have mattered.

Junior teams, senior stakes

High-attrition front-line examiners are asked to make judgment calls that used to require years of tenure.

Escalations surface too late

Litigation, mental-health, and comorbidity signals sit buried in free text until a claim is already in crisis.

Systems that don't talk

Claim data, scanned documents, and guidance tools live in disconnected silos, so nothing lines up at the point of decision.

Reporting after the fact

Leaders find out where a claim went wrong in a quarterly review, long after there was still time to change course.

The RecommendedClaims Approach

One grounded guidance layer across every claim type.

We ingest what carriers already have, extract the facts with citations, and generate next best action guidance that adjusters can trust. Everything happens inside their existing workflow.

Ingest anything

We accept any client feed format and map it to one canonical claim model with no manual re-entry.

Extract with citations

Every fact pulled from a document keeps its source page and quote.

Score, transparently

Explainable models produce a score and a range, never an opaque number.

Put it in front of adjusters

Guidance lands in the worklist, ready to accept, reject, or snooze.

Products

Purpose-built guidance for the claims that matter most.

Three product lines run on one shared platform. Each line of business is configured, not rebuilt.

STD · LTD · IDI

Disability Guidance

Guidance across short term, long term, and individual disability claims. Duration is always expressed as a range instead of a single date, change in definition is tracked, and every next best action is cited to the source note.

  • Duration expressed as a range, never a single date
  • Early-action alerts routed to a senior reviewer, not the frontline queue
  • Impact score prioritizes the claims your team can still influence
See how it works
Indemnity + Medical

Workers' Comp Guidance

Return-to-work ladder tracking, litigation and escalation signals, and specialist-referral timing across the full life of an indemnity and medical claim.

  • Return-to-work ladder from off-work to full duty
  • Escalation feed surfaces leakage before it compounds
  • Jurisdiction-aware guidance tuned to state rules
See how it works
Medical Synthesis

Medical Evidence Synthesis

Every scanned record, note, and bill is distilled into a cited claim summary, timeline, and chat. Reviewers get the medical picture without reading the whole file.

  • Section-by-section claim summaries with inline citations
  • Timeline of key medical events, always source-linked
  • Claim-scoped chat that only answers from grounded evidence
See how it works
How It Works

From raw document to grounded decision in four steps.

Every claim moves through the same transparent pipeline. You can see the full architecture on the Platform page.

Step 01

Ingest

Deliveries land encrypted, are deduplicated by content hash, and are mapped into one canonical claim record with no manual re-entry.

Step 02

Understand the documents

Scanned records are read at scale and turned into structured, individually cited facts such as diagnoses, procedures, providers, and restrictions.

Step 03

Generate guidance

Transparent scoring models and grounded language models turn those facts into an impact score, a duration range, and next-best-actions.

Step 04

Empower the adjuster

Guidance lands in the worklist with full citations. Adjusters can accept, reject, or snooze with a reason, and every action is auditable.

Outcomes

Built to move the metrics that move your loss ratio.

Up to 10× Typical return on program investment reported by comparable AI claims guidance deployments.
$8M/yr Estimated value of a single day of average duration reduction at 100,000 claims per year.
20%+ Additional handling capacity unlocked when duration and triage guidance replace manual review.
Up to 2 pts Combined ratio improvement that carriers target when guidance is adopted across the book.

These figures are illustrative benchmarks for AI guided claims programs. This site is a proof of concept and does not report results for any real customer.

Security & Trust

Built for data carriers already have to protect.

Claim files carry PII and PHI by definition. RecommendedClaims is built around encryption, isolation, and an audit trail from day one.

Encrypted at rest & in transit Tenant isolation by design Immutable audit trail Point-in-time explainability

See RecommendedClaims on your own claims.

Bring a handful of representative files to a working session and we will show you the guidance our pipeline generates, citations included.